The primary function is to provide commercial support. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.

• Handles inquiries via phone, chat, and email from customers and/or internal parties
• Order management: order entry, price checking, order clearing compliant with Eaton's policies
• Complaint handling
• Coordination of delivery and billing
• Pre-sales or post-sales service functions
• Assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration
• Resolves problems by applying established policies, procedures, and tactics

• Active / passive student status
• Ability to work 25-30 hours /week
• Strong written and verbal communication skills in English
• French language knowledge (B2)
• Intermediate knowledge of Excel functions
• SAP knowledge is an advantage
• Strong analytical skills
• Strong attention to details
• Problem solving mindset
• Ability to work in a team
• Able to handle complexity
• Flexibility

• Gr. 2475 Ft / hour
• 12 months placement
• Gaining experience in a fast-paced professional environment
• Possibility to stay with the company in the long term
• Modern Office Environment
• Volunteering opportunities
• Well-Being programs